As novel coronavirus (COVID-19) diagnoses continue to increase around our area and the world, Thames Computer Consulting is committed to providing a safe environment for our clients and ensuring business continuity, to the best of our abilities. We are confident that we can provide continuing service during this time.
Thank you for your continued trust in us.
We are currently taking the following measures of precaution:
We are implementing a remote only policy with a no contact drop off/pick up location for repairs that require hands on work.
We can remotely help you with any issue you have.
If you need to bring us your computer, we will arrange an appointment with you where you will leave your device in a protected area. For laptops, we will wipe down the keyboard and trackpad with alcohol and use our own keyboard and mouse. For desktops, we will wipe the box with alcohol, use our own keyboard, mouse and monitor and then wipe it down again before returning it to you.
We want to protect you as much as we want to protect ourselves.
Do you need to remote into a work computer?
If you need help setting up remote connection to another computer, please let us know. We have a variety of ways we can set that up for you.
We will continue to monitor news from the World Health Organization, among other sources and guidelines, and are committed to reassessing the situation and adjusting our plans accordingly.
We wish you all good health and thank you for continuing to place your trust in us. Please do not hesitate to reach out with any questions or inquiries.