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Rash of telephone scams affecting Windows and Macs

January 24, 2015 by Lynn Thames

My last blog post was on a pop-up that Mac users have been getting with a fake tech support number to call. Lately, Windows users have been getting phone calls from fake technicians claiming to be associated with Microsoft. If someone claiming to be from Microsoft tech support, or affiliated with Microsoft, calls you:

  • Do not purchase any software or services.
  • Ask if there is a fee or subscription associated with the “service.” If there is, hang up.
  • Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.
  • Take the caller’s information down and immediately report it to your local authorities.
  • Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.
  • If you tell the scammer you have a Mac, they will still try to get you to gain control over your computer. Do not let them!



Read more at this link. Microsoft is going after these scammers legally. Report the scam here: 

  • Federal Trade Commission – ftccomplaintassistant.gov
  • State’s Attorney General – naag.org/current-attorneys-general
  • Better Business Bureau – bbb.org

Filed Under: Tips

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